ENYour privacy
How Ulvaria protects your information
This Privacy Policy explains what information Ulvaria collects when you browse or order from our store, how we use it, and the choices you have. We keep data collection focused on what is needed to serve you well.
Data we collect
Contact details, shipping information, order history, and basic technical data such as your device and browser type.
How we use it
To process orders, deliver shipments, provide support, prevent fraud, and improve the shopping experience.
Your control
You may request access, correction, or deletion of your personal data at any time by contacting us.
We do not sell your personal information. We share data only with service providers who help us run the store, and only as needed to fulfill your order.
Information we collect
When you place an order or contact us, we collect the details you provide, including your name, email address, phone number, shipping address, and payment confirmation. We also record order contents and delivery preferences so we can complete your purchase. Technical data such as IP address, browser type, and pages viewed may be collected automatically to keep the site secure and reliable.
How we use your information
- Process and fulfill your orders, including shipping and delivery updates.
- Respond to questions, returns, and support requests.
- Send order confirmations and service messages you have requested.
- Detect and prevent fraud, abuse, and unauthorized activity.
- Meet legal, tax, and accounting obligations.
Sharing and disclosure
We share personal data only with trusted partners who perform services on our behalf, such as payment processing and shipping carriers. These partners receive only the information needed to complete their task and are expected to protect it. We may also disclose information when required by law or to protect the rights and safety of Ulvaria, our customers, and others.
Data retention
We keep personal data for as long as needed to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal data. You may also object to certain processing or request a portable copy of your information. To make a request, contact us using the details below and we will respond within a reasonable timeframe.
Security
We use reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so please keep your account details private and contact us if you notice anything unusual.
Cookies and similar technologies
We use cookies and similar tools to keep your cart working, remember your preferences, and understand how the store is used. You can manage cookies through your browser settings. Disabling some cookies may affect how the site functions.
Children's privacy
Our store is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and material changes will be communicated where appropriate.
Contact us
If you have questions about this Privacy Policy or how your data is handled, please reach out and we will be glad to help.